USER AGREEMENT

November 18, 2024

Moscow

1. GENERAL PROVISIONS

1.1. This User Agreement (hereinafter referred to as the "Agreement") governs the relationship between the Administration of the "Foodplan" Service, which includes the website located at the unique address (URL) https://foodplan.ru/ (including subdomains) and the mobile application described in section 2.1.3 of this Agreement (hereinafter referred to as the "Administration") and the User of this Service (hereinafter referred to as the "User").

1.2. The Administration reserves the right to change, add, or remove provisions of this Agreement at any time without notifying the User.

1.3. Continued use of the Service by the User signifies acceptance of the Agreement and any changes made to this Agreement.

1.4. The User is personally responsible for checking this Agreement for any changes. The date of entry into force of changes to this Agreement is the date of their publication on the Website.

2. DEFINITIONS

2.1. The following terms have the following meanings for the purposes of this Agreement:

2.1.1. Website – A web-site located on the Internet at the unique address (URL) https://foodplan.ru/ (including subdomains), consisting of software and hardware resources, as well as information intended for publishing on the Internet about the Service, the cost of the Service Subscription, and providing the User with the possibility to pay for the Subscription to the Service. The Website is accessible to all Internet Users. The exclusive right to the Website belongs to the Administration.

2.1.2. Service – A set of computer programs and administrator actions that allow the user to periodically receive information about culinary recipes and a list of planned product purchases necessary for daily home cooking. Access to the Service is provided to the User by installing the Mobile Application. The Service is a software product and database distributed by the Administration worldwide. The exclusive right to the Service belongs to the Administration.

2.1.3. Mobile Application, Application – The "Foodplan" software for portable (mobile) devices, designed for access to the Service, installed or downloaded by the User onto such devices through the "Google Play" store for the Android operating system, the "AppStore" for the Apple iOS operating system, or other resources. The exclusive right to the Mobile Application belongs to the Administration.

2.1.4. Subscription – The provision of the User with the right to access the full functionality of the Service. The Subscription is provided for a certain fee for a term in accordance with the conditions of the corresponding Subscription tariff.

2.1.5. Tariff – The cost and duration of using the Service, the information about which is indicated on the Website on the relevant "Want to try" page and in the Application under the "Subscription" section.

2.1.6. Administration – LLC "FOODLAB" (OGRN 5137746074725, legal address: 129110, Moscow, Naprudny per., 15, 2nd floor, room 6), which independently or with the involvement of third parties manages the Website and the functioning of the Service. The Administration is the owner of the exclusive rights to the Service.

2.1.7. Service User, User – An Internet user who uses the functional capabilities of the Service, the Programs and Databases included in it, and/or their individual functions.

2.1.8. Registration – The process by which the User fills out a special form in the Application to create a Personal Account and gain the ability to use the functionality of the Service.

2.1.9. Personal Account – A set of secure personalized pages for the User, which the User can access after completing the registration and/or authentication process in the Application. Access to the personal account is provided by entering the User's authentication data. The Personal Account is intended for storing the User’s personal data, viewing, and managing available features of the Application, and corresponding conditions of use of the Application.

3. SUBJECT OF THE AGREEMENT

3.1. The subject of this Agreement is the provision of access to the Service to the User for a fee and within the time frames specified in the relevant Subscription Tariff.

3.1.1. The Service provides the User with the following services:

3.1.2. This Agreement covers all existing (currently functioning) services of the Service, as well as any subsequent modifications and additional services (features) that may appear in the future.

3.1.3. The services are provided subject to technical availability. By joining this Agreement, the User acknowledges that the services are a complex electronic Service, which depends on various factors outside the control of the Administration: the operability of communication channels, changes in the rules and API of third-party servers used, availability of third-party servers, and others. A 100% service uptime is not guaranteed. There may be interruptions in access provision.

3.1.4. The Administration is not responsible for disruptions in the Service caused by the mobile operator or the functioning of the User's smartphone.

3.2. This Agreement is a public offer. By accessing the Service, the User is considered to have accepted this Agreement.

3.3. The use of the materials and services of the Service is governed by the applicable laws of the Russian Federation.

3.4. The cost of providing the User with paid access to the Service is specified on the Website and in the Application.

3.5. When paying for the Service via a bank card, the "Autopay" service is automatically activated for the subscription renewal. With the autopay feature active, payments can be made without the User's participation, on a regular basis, by automatically debiting funds from the User's bank card. The autopay service for subscription renewal continues until the User disables it. The User can disable the autopay feature at any time in the Personal Account in the Foodplan Application under the "Settings" section.

3.6. The User’s subscription will be renewed at the base cost of the subscription that the User has selected, and no promotions for subscription renewal apply. The trial period of the User’s subscription will be renewed at the base tariff for 1 (one) calendar month.

3.7. The User has the right to cancel the current subscription and may request a refund for the paid amount for services not rendered during the relevant period. In this case, LLC "FOODLAB" will refund the User for the services not rendered during the period when the User did not use the subscription.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Administration has the right to:

4.1.1. Change the rules for using the Service, as well as modify its content, including but not limited to the list of services that the User has access to upon paying for the Subscription. Changes come into effect upon the publication of the new version of the Agreement on the Website and in the Application.

4.1.2. Restrict access to the Service in case the User violates the terms of this Agreement.

4.1.3. Change the payment amount for providing access to the Service. The change in the payment amount will not apply to Users who have already paid for their Subscription at the time of the change, except for cases established by the Administration of the Service and specified in the Application.

4.1.4. At any time, without prior notice, carry out moderation and modifications to the Service, its sections, services, features, and tools, delete, modify, or place any results of intellectual activity, with or without prior notice, including introducing additional restrictions on the use of the Service.

4.1.5. Conduct maintenance work that may temporarily suspend the Service.

4.1.6. Modify, refine, add, or remove functions, change the operation algorithms, and update the Service without the User’s consent or notification, as well as discontinue its support or full functionality, and carry out other actions as the intellectual property holder of the Service.

4.2. The User has the right to:

4.2.1. Gain access to the Service after completing the Registration requirements (Section 2.1.8 of this Agreement) in the Application and paying for the Subscription.

4.2.2. Use all the services available in the Service.

4.2.3. Ask any questions regarding the services of the Service using the contact details provided in the "Contacts" section of the Website.

4.2.4. Use the Service exclusively for the purposes and in the manner provided by this Agreement and not prohibited by the laws of the Russian Federation.

4.3. The User of the Service agrees to:

4.3.1. Provide additional information upon request from the Administration that is directly related to the services provided by the Service.

4.3.2. Respect the property and non-property rights of authors and other right holders when using the Service.

4.3.3. Refrain from actions that may disrupt the normal operation of the Service.

4.3.4. Not distribute any confidential or legally protected information about individuals or legal entities using the Service.

4.3.5. Avoid actions that may compromise the confidentiality of information protected by the laws of the Russian Federation.

4.3.6. Not use the Service for distributing advertising information unless authorized by the Administration.

4.3.7. Not use the Service’s features for:

• 4.3.7.1. Uploading illegal content, content that violates third-party rights, or content promoting violence, cruelty, hatred, or discrimination based on race, nationality, gender, religion, or social status, containing false information or insults against specific individuals, organizations, or government bodies.

• 4.3.7.2. Encouraging illegal actions or assisting individuals whose actions aim to violate restrictions and prohibitions in force in the Russian Federation.

• 4.3.7.3. Violating the rights of minors or causing them harm in any form.

• 4.3.7.4. Impersonating another person or a representative of an organization/community without proper authority, including impersonating Service employees.

4.4. The User is prohibited from:

4.4.1. Using any devices, programs, procedures, algorithms, and methods, automated tools, or equivalent manual processes to access, acquire, copy, or monitor content from the Service.

4.4.2. Disrupting the proper functioning of the Service.

4.4.3. Circumventing the navigation structure of the Application to obtain or attempt to obtain any information, documents, or materials by methods not presented by the Service.

4.4.4. Gaining unauthorized access to the Application’s functions, any other systems or networks related to the Application, or to any services provided within the Application.

4.4.5. Violating the security or authentication system of the Application or any network related to the Application.

4.4.6. Performing reverse lookups, tracking, or attempting to track any information about any other User of the Application.

4.4.7. Using the Application and its Content for any purposes prohibited by the laws of the Russian Federation, or inciting illegal activities or activities that violate the rights of the Service or others.

5. USE OF THE SERVICE APPLICATION

5.1. The Application and its Content are owned and managed by the Administration.

5.2. The Content of the Application cannot be copied, published, reproduced, transmitted, or distributed in any manner, nor placed on the global Internet without the prior written consent of the Administration.

5.3. The Content of the Application is protected by copyright, trademark laws, as well as other intellectual property rights and unfair competition laws.

5.4. The User is personally responsible for maintaining the confidentiality of their account information, including the password, and for all activities conducted under the User's account.

5.5. The User must immediately notify the Administration of any unauthorized use of their account or password, or any other breach of the security system.

5.6. The Administration has the right to unilaterally cancel the User's account if it has not been used for more than 36 consecutive calendar months without notifying the User.

5.7. This Agreement applies to all additional provisions and conditions for the services provided and indicated in the Application.

5.8. Information posted on the Website or in the Application should not be interpreted as an amendment to this Agreement.

5.9. The Administration has the right to make changes at any time, without notifying the User, to the list of services offered on the Website or in the Application, and/or to the prices applicable to such services.

6. LIABILITY

6.1. The Administration is not liable for any losses the User may incur as a result of intentional or negligent violation of any provisions of this Agreement, as well as due to unauthorized access to the communications of another User.

6.2. The Administration is not responsible for:

6.2.1. Delays or failures during transactions caused by force majeure or any malfunctions in telecommunication, computer, electrical, and other related systems. 6.2.2. The actions of transfer systems, banks, payment systems, and delays related to their operations. 6.2.3. The proper functioning of the Service if the User does not have the necessary technical means for its use and does not bear any obligations to provide such means to users.

7. VIOLATION OF THE USER AGREEMENT

7.1. The Administration has the right to disclose any information collected about the User to authorized authorities if such disclosure is necessary for an investigation or complaint related to the improper use of the Service, or to identify a User who may be infringing or interfering with the rights of the Administration or violating the rights of other Users.

7.2. The Administration has the right to disclose any information about the User that it deems necessary for compliance with applicable legislation, judicial orders, enforcement of the terms of this Agreement, protection of its own rights or safety, as well as the rights and safety of Users.

7.3. The Administration has the right to disclose information about the User if applicable Russian Federation legislation requires or permits such disclosure.

7.4. The Administration has the right to terminate and/or block access to the Service without prior notice to the User if the User violates this Agreement or the conditions in other documents governing the use of the Service, as well as in the event of the termination of the Service or due to a technical failure or issue.

7.5. The Administration is not liable to the User or third parties for the termination of access to the Service due to the User's violation of any provision of this Agreement or other document containing terms of use of the Service.

7.6. The Administration does not accept counter-proposals from the User regarding changes to this User Agreement.

8. DISPUTE RESOLUTION

8.1. In case of any disagreements or disputes between the Parties to this Agreement, presenting a claim (written proposal for voluntary settlement of the dispute) is a mandatory condition before resorting to the court.

8.2. The recipient of the claim must notify the claimant in writing about the results of the claim review within 14 calendar days from the date of receipt.

8.3. If the dispute cannot be resolved amicably, either Party has the right to appeal to the court to protect its rights granted by the applicable legislation of the Russian Federation.